Complaints & maintenance
Every complaint tracked, until it's fixed.
Residents report issues on WhatsApp. CITYTECH categorises, assigns and follows up, so nothing gets lost in the group.
- Text, photo or voice note becomes a ticket
- Assigned to staff or vendor automatically
- Escalates when it goes overdue
- Residents rate every fix
Pipe leak in B-204
CITYTECH INNOVATIONS
B-204 mein bathroom ka pipe leak ho raha hai
9:12 am
Got it! Ticket #1042 created: Plumbing, High priority. Plumber Ramesh assigned, ETA 45 mins. I'll update you.
9:12 am
Ramesh is on his way to B-204 now.
9:31 am